An empirical investigation of Technology Readiness among medical staff based in Greek hospitals

Christos D Melas, Leonidas A Zampetakis, Anastasia Dimopoulou and Vassilis S Moustakis

European Journal of Information Systems, 2014, vol. 23, issue 6, 672-690

Abstract: Technology readiness (TR) represents an individual’s mental readiness to accept new technologies. Although the TR scale has been used in many studies, its application in the healthcare context is limited. This paper focuses on identifying the TR profiles of medical staff and to model preference TR variations with respect to computer use, computer knowledge and computer feature demands. The study reports results from a nationwide study conducted in Greece, during a three-year period, which sampled responses from 604 physicians and nurses working in 14 Greek hospitals. Exploratory Structural Equation Modelling analysis is used in order to confirm the structure of the Technology Readiness Index. The results confirm the five groups of the TR taxonomy. Statistical differences were found between classes in information and communication technology (ICT) knowledge, ICT feature demands, hours of use per week as well as ICT use performance, but not in the general use of ICT. The results facilitate comprehension of the factors, which influence the use of ICT by medical staff and, in addition, they convey important policy and managerial implications. In conclusion, medical staff should be treated according to its TR taxonomy classes in order to expedite the acceptance and use of an ICT system.

Date: 2014
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DOI: 10.1057/ejis.2013.23

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