Unraveling the effect of organisational resources and top management support on e-commerce capabilities: evidence from ADANCO-SEM and fsQCA

Jiabao Lin, Xin (Robert) Luo, Lei Li and Carol Hsu

European Journal of Information Systems, 2024, vol. 33, issue 3, 403-421

Abstract: Building on resource-based theory, we seek to explore the underlying impact of social and technical resources on e-commerce capabilities under top management support. To fully capture and understand the relationship between these important constructs, we apply a combination of complementary techniques, namely, advanced analysis of composites structural equation modelling (ADANCO-SEM) in Study 1 and fuzzy-set qualitative comparative analysis in Study 2. Study 1 findings show that e-commerce infrastructure and skills, in addition to guanxi, positively affect e-commerce capabilities. Furthermore, top management support positively moderates the relationship between e-commerce infrastructure and e-commerce capabilities, but it has no effect on the relationship between guanxi and e-commerce capabilities and on the relationship between e-commerce skills and e-commerce capabilities. Based on the findings of Study 1, Study 2 further unveils two configurations – guanxi and e-commerce infrastructure, and guanxi and e-commerce skills – that can lead to e-commerce capabilities. The moderating effect of guanxi is confirmed empirically in post hoc analysis. These results refine the findings in the ADANCO-SEM analysis concerning the conditions for the formation of e-commerce capabilities. The empirical findings can help firms use organisational resources more efficiently and thus develop e-commerce capabilities and gain competitive advantages.

Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/0960085X.2023.2169202 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tjisxx:v:33:y:2024:i:3:p:403-421

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/tjis20

DOI: 10.1080/0960085X.2023.2169202

Access Statistics for this article

European Journal of Information Systems is currently edited by Par Agerfalk

More articles in European Journal of Information Systems from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().