Overcoming the challenge of those new with SSM in surfacing relevant worldviews for action to improve

Ruby Hermanto, Utomo Sarjono Putro, Santi Novani and Kyoichi Kijima

Journal of the Operational Research Society, 2022, vol. 73, issue 9, 1919-1934

Abstract: Soft systems methodology (SSM) has become a broadly used and hands-on approach to systems thinking. Flexibility has been a key to the increasing use of SSM in both study and practice. Such flexibility is not necessarily good news for those who are unfamiliar with SSM. In some instances, SSM users face significant challenges when progressing from the early stage of finding out the problematic situation to crafting the purposeful activity model. The stumbling factor often involves the crucial step of the emergence of different relevant worldviews. Failing to capture relevant worldviews just in time will result in difficulty formulating accommodative action to improve. In such a case, the SSM result can be unsatisfactory. To address this issue, we propose using the 7-S framework as an auxiliary tool assisting those new with SSM in emerging relevant worldviews for action to improve in a time-constrained situation.

Date: 2022
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/01605682.2021.1970485 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tjorxx:v:73:y:2022:i:9:p:1919-1934

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/tjor20

DOI: 10.1080/01605682.2021.1970485

Access Statistics for this article

Journal of the Operational Research Society is currently edited by Tom Archibald

More articles in Journal of the Operational Research Society from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().