Appointment scheduling of inpatients and outpatients in a multistage integrated surgical suite: Application to a Tunisian ophthalmology surgery department

Safa Chabouh, Sondes Hammami, Eric Marcon and Hanen Bouchriha

Journal of Simulation, 2018, vol. 12, issue 1, 67-75

Abstract: This article addresses the challenges of appointment scheduling of inpatients and outpatients with stochastic service times in a multistage integrated surgical suite. It takes into account the availability and compatibility of resources, with the presence of a variety of patient types. Twelve appointment heuristics are proposed and evaluated by means of a discrete event simulation model, in terms of expected patient waiting time and expected surgical suite completion time. These heuristics are further compared with a lower bound obtained by a mixed integer program. The computational experiments are based on real data of a hospital-integrated facility within an ophthalmology surgery department in a Tunisian hospital.

Date: 2018
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DOI: 10.1080/17477778.2017.1398288

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