Beyond knowledge management – understanding how to share knowledge through logic and practice

Anna Jonsson

Knowledge Management Research & Practice, 2015, vol. 13, issue 1, 45-58

Abstract: The aim of this paper is to develop our understanding of how knowledge is shared within a professional service firm. Insights from a 1-year ethnographic study suggest that it is important to go beyond the ‘theoretical limitations’ of knowledge management in order to understand how to manage knowledge within a firm. From the analysis of how knowledge is shared in practice, three logics emerge that help us understand not only how, but also why knowledge is shared among professionals within a professional service firm. A conceptual framework regarding how to better understand sharing, handling and developing knowledge within an organization is discussed, and implications for managers and future research are outlined.

Date: 2015
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DOI: 10.1057/kmrp.2013.28

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