Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Mohammadbashir Sedighi, Stephan Lukosch, Sander van Splunter, Frances M. T. Brazier, Mohsen Hamedi and Cees van Beers

Knowledge Management Research & Practice, 2017, vol. 15, issue 3, 460-470

Abstract: This paper explores benefits and costs of knowledge exchange perceived by individuals in connected electronic networks of practice (ENoP) in a corporate setting. The results of 25 semi-structured interviews show 9 perceived benefits and 5 perceived costs to be of importance for knowledge exchange. Altruism and reciprocity are the two main perceived benefits from the knowledge providers’ perspective; problem solving is the main perceived benefit from the knowledge seekers’ perspective. Five perceived costs are identified for both knowledge seekers and knowledge providers; time and effort are the most frequently cited.

Date: 2017
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DOI: 10.1057/s41275-017-0059-5

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