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Barriers impeding knowledge management for hardware integration and engineering teams

Nicholas S. Norbert, John E. Bischoff and Christopher J. Willy

Knowledge Management Research & Practice, 2018, vol. 16, issue 4, 537-558

Abstract: The paper identifies and ranks barriers to the four pillars of knowledge management (KM) that affect the ability of hardware integration and engineering (HIE) teams from achieving KM benefits. A literature review of knowledge management and hardware engineering identified 15 expected benefits of a KM system; these benefits were analysed for their sensitivities to barriers from leadership, organisation, technology, and learning. A survey questionnaire was deployed and collected data from 20 subject matter experts (SMEs) in hardware integration, engineering, and engineering management. The responses were statistically analysed using non-parametric methods to assess the ranks of each KM barrier with respect to the expected KM benefits. The findings of this research provides a quantitative assessment of KM barrier ranking and identifies practical implications for HIE teams who intend to optimize the benefits from KM within their organisations or teams.

Date: 2018
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DOI: 10.1080/14778238.2018.1514289

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