The effectiveness of knowledge management in the public sector

Paul Joseph Mc Evoy, Mohamed A.F. Ragab and Amr Arisha

Knowledge Management Research & Practice, 2019, vol. 17, issue 1, 39-51

Abstract: This paper looks at the effectiveness of knowledge management through a novel taxonomic lens. It utilises qualitative data obtained from a detailed literature review on public sector KM. While research has indicated that KM in the public sector is relatively under researched compared with its private sector counterpart, there has been a substantive body of research into public sector KM, and various scientometric analyses have been conducted into public sector KM dynamics. Most of this is concentrated around health, education, and government intervention. There has been comparatively little research into specific public sector attributes. This study describes these attributes and illustrates how they are reflected in the literature, thereby underpinning each with academic relevance. This paper will benefit KM scholars who wish to study the public sector. Highlighting the effectiveness of KM in the public sector will help utilise knowledge for efficiency and service delivery improvement.

Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/14778238.2018.1538670 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:39-51

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/tkmr20

DOI: 10.1080/14778238.2018.1538670

Access Statistics for this article

Knowledge Management Research & Practice is currently edited by Giovanni Schiuma

More articles in Knowledge Management Research & Practice from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().