Theoretical necessity for rethinking knowledge in knowledge management literature

Gulshan Bibi, Mousumi Padhi and Sanket Sunand Dash

Knowledge Management Research & Practice, 2021, vol. 19, issue 3, 396-407

Abstract: Organisational knowledge can lead to superior organisational performance and long-term competitive advantage. However, organisations’ knowledge management (KM) initiatives to better utilise their knowledge base hinders by the fundamental problem of having multiple conceptualisations of knowledge. Further, the loosely defined terminologies and diverse academic interests related to KM have resulted in a complex and disconnected body of research. The review integrates these diverse knowledge conceptualisations by harmonising these inconsistencies and depict their impact on organisational knowledge. The paper views KM as a management function, knowledge as a multidimensional resource and offers a unifying framework of organisational knowledge. Finally, it offers implications for organisational knowledge research and for managing knowledge as a critical resource.

Date: 2021
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DOI: 10.1080/14778238.2020.1774433

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