Knowledge management in pandemics. A critical literature review

Salvatore Ammirato, Roberto Linzalone and Alberto M. Felicetti

Knowledge Management Research & Practice, 2021, vol. 19, issue 4, 415-426

Abstract: The ongoing pandemic COVID-19 is soliciting the question: what do we know about the knowledge management in a pandemic? Knowledge is a strategic resource to drive decisionmakers in the management of a pandemic, to mitigate health and socio-economic effects. Unlike other natural disasters, pandemics have a long lead time, and during this time can be actively managed. Decisions taken in such a complex process can change the course and the effects of a pandemic. Despite the critical role of knowledge management in pandemics, that inform and enable decision-makers, the literature on this specific issue is poor, fragmented, mainly addressed by “health” journals and marginally addressed by the “knowledge management” scholars. This paper aims to provide the ground for filling this gap, by detecting the state-of-art, that is the topics and the past studies, about Knowledge Management in pandemics.

Date: 2021
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DOI: 10.1080/14778238.2020.1801364

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