The enterprise knowledge dictionary

Stuart D Galup, Ronald Dattero and Richard C Hicks

Knowledge Management Research & Practice, 2003, vol. 1, issue 2, 95-101

Abstract: One of the difficulties in knowledge management is that knowledge sources are widely distributed and exist in many forms. Earl's taxonomy (2001) of knowledge management systems, particularly, the Technocratic school – Systems, Cartographic, and Engineering, is described to provide a context for discussing the different types of knowledge management systems. To support these different types of knowledge sources, we describe an Enterprise Knowledge Dictionary (EKD) and the supporting n-tier architecture that allows access too many types of knowledge though a common interface. The EKD provides a knowledge portal that allows the knowledge seeker to locate and access the various types of knowledge for a domain of interest from a single source. In addition to facilitating knowledge reuse, the EKD is used for evaluation and planning of knowledge management activities within the firm. An n-tier architecture that both optimizes knowledge management implementations and minimizes the load on transaction processing systems is outlined.

Date: 2003
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DOI: 10.1057/palgrave.kmrp.8500013

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