Absorptive capacity efficacy in SMEs: evidence from multiple case studies in the information technology industry

Chulatep Senivongse, Stefania Mariano, Alex Bennet and Eric Tsui

Knowledge Management Research & Practice, 2022, vol. 20, issue 5, 672-685

Abstract: This study investigates absorptive capacity efficacy in six small and medium enterprises in highly dynamic industries. Findings show that the multi-disciplinary nature of the recipient team improved absorptive capacity efficacy because it reduced knowledge ambiguity as well as knowledge distance. This study also points out the role of residual knowledge to absorptive capacity efficacy, as well as the amplifying influence of means and media that complement absorptive capacity efficacy and lower the influence of contingency factors such as physical, institutional, and cultural detachments.

Date: 2022
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DOI: 10.1080/14778238.2020.1784050

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