Unravelling the nexus: exploring the dynamics of knowledge hoarding, and project success in the IT sector

Sameen Khalid, Yiyuan Li, Muhammad Waseem, Narmeen Khalid and Nazish Yameen Malak

Knowledge Management Research & Practice, 2024, vol. 22, issue 5, 514-527

Abstract: This study examines the complicated links between knowledge hoarding, knowledge management, knowledge worker productivity, and project success. It aims to investigate the detrimental effects of knowledge hoarding on knowledge management, as well as the correlation between the knowledge management process and project success as measured through knowledge worker productivity. Knowledge hoarding is described in this study through the lens of cognitive motivational relational theory, and as a knowledge management barrier is explained through the lens of the knowledge-based perspective of the firm. Questionnaires are utilised to survey 405 Pakistani IT personnel via convenience sampling. For the analysis of data, Smart PLS-4 is employed, and Structured Equation Modelling is conducted. It is evident that knowledge hoarding does not affect IT firm knowledge management and project success. Productivity partially mediates the relationship between knowledge management process and project success. Finally, theoretical contributions and practical implications are discussed besides future research directions.

Date: 2024
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DOI: 10.1080/14778238.2024.2324029

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