Does learning culture enhance organizational performance? A serial mediator with knowledge management and organizational intelligence

Jamini Ranjan Meher, Rohita Kumar Mishra, Rashmi Ranjan Panigrahi, Gokulananda Patel and Lalatendu Kesari Jena

Knowledge Management Research & Practice, 2025, vol. 23, issue 2, 107-118

Abstract: The paper investigates the significance of organisational learning culture in enhancing knowledge management and organisational performance. This research also tries to identify the mediating effects of knowledge management and organisational intelligence between organisational learning culture and organisational performance. This study has gone through a survey-based research design. A total of 363 samples have been collected from the Indian IT firms located in Bangalore, Hyderabad, and Bhubaneswar. The partial least squares structural equation modelling method is used to analyse the data. The findings show that the organisational learning culture significantly impacts other elements such as knowledge management, organisational intelligence, and performance. The serial mediation effects of knowledge management and organisational intelligence are also significant. These results reinforce knowledge management as the successor to an organisational learning culture.

Date: 2025
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DOI: 10.1080/14778238.2023.2278729

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