The impact of digital learning and capacity building on employees’ performance in humanitarian organizations

Kot David Adhal Nguar and Andrea Appolloni

Knowledge Management Research & Practice, 2025, vol. 23, issue 2, 119-130

Abstract: Digital learning has arguably enhanced capacity building by strengthening tech-knowledge resilience among employees. However, there are no empirical studies examining path analysis between digital learning, capacity building, and employees’ performance across multinational and cultural diversities in developing countries. We investigate these path relationships using 135 responses collected from a self-administered survey. We used Structural Equation Modeling techniques, alongside the Technology Acceptance Model and human resource development theory, to explain employees’ attitudes towards adopting digital learning initiatives as a tool to augment performance. The results shows partial mediation between digital technology and employee performance. We propose adopting digital learning initiatives in the workplace to boost systematic and integrated capacity building to enhance performance.

Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/14778238.2024.2328177 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tkmrxx:v:23:y:2025:i:2:p:119-130

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/tkmr20

DOI: 10.1080/14778238.2024.2328177

Access Statistics for this article

Knowledge Management Research & Practice is currently edited by Giovanni Schiuma

More articles in Knowledge Management Research & Practice from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().