 Sharing knowledge in the public sector: two case studiesG Anthony Gorry Knowledge Management Research & Practice, 2008, vol. 6, issue 2, 105-111 Abstract: In important areas of the public sector, client service depends on cooperation and collaboration among workers in different organizations or agencies. Examples include social services, education and health care. By sharing knowledge across organizations, workers can improve the quality of the service they provide. Technology to facilitate this knowledge sharing is widely available and a number of businesses have demonstrated how to put it to productive use. But the diffuse nature of many public sector settings imposes particular demands on knowledge management. Here I recount two experiments to promote knowledge sharing in the public sector: an early, unsuccessful effort to link social services workers; and a recent, substantially more successful undertaking to interconnect a large number of public school teachers. These experiences suggest the considerable potential of knowledge sharing in the public sector and underscore some of the challenges faced in that arena. Date: 2008 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:105-111 Ordering information: This journal article can be ordered from DOI: 10.1057/palgrave.kmrp.8500172 Access Statistics for this article Knowledge Management Research & Practice is currently edited by Giovanni Schiuma More articles in Knowledge Management Research & Practice from Taylor & Francis Journals |
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