Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector

Brian E Dixon, Julie J McGowan and Gary D Cravens

Knowledge Management Research & Practice, 2009, vol. 7, issue 3, 249-259

Abstract: Knowledge management (KM) enables the public sector to support knowledge transfer across organizations and communities. This case study tells the story of how one U.S. Government agency has been able to support change within the health-care industry to adopt and use information and communication technologies. The study focuses on the role and use of codification and collaboration technologies in KM practice. The study also describes the agency's emphasis on evaluation of these techniques in support of continuous quality improvement of KM practice. Building on previous work in KM, the study extends the traditional dialectic on codification and collaboration, blurring the lines between formal and informal forms and suggesting that both approaches may be necessary to achieve desired impacts on government and societal challenges.

Date: 2009
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1057/kmrp.2009.15 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:249-259

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/tkmr20

DOI: 10.1057/kmrp.2009.15

Access Statistics for this article

Knowledge Management Research & Practice is currently edited by Giovanni Schiuma

More articles in Knowledge Management Research & Practice from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().