Relational effects on knowledge integration: the differential effects on search and transfer

Kent Wickstrøm Jensen

Knowledge Management Research & Practice, 2010, vol. 8, issue 2, 146-160

Abstract: The paper investigates the effect of homophily and status differences on knowledge integration among individuals involved in product development activities. By distinguishing between search and transfer as two integral parts of the knowledge integration process, the paper addresses the question of how cognitive and motivational barriers to knowledge integration operate differently through the search and the transfer processes respectively. A study of 434 knowledge integration activities among 49 participants in four software development teams suggests that while search is directed both by homophily and by status differences among team participants, only status differences affect the perceived value of knowledge transfer activities. Further, the study indicates that there is not necessarily a correspondence between the status cues that direct search activities and the status cues that drive the perceived value of knowledge transfer activities among team participants.

Date: 2010
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DOI: 10.1057/kmrp.2010.4

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