Knowledge management governance – a strategic driver

Suzanne Zyngier and Krishna Venkitachalam

Knowledge Management Research & Practice, 2011, vol. 9, issue 2, 136-150

Abstract: This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on the analysis, we have developed a model of KM governance explaining elements of KM maturity that lead to strategic benefits realization. We reveal the relative importance of the roles of KM authority entities and the vital link between KM governance and corporate governance. These underscore how the KM governance environment supports the effective management of knowledge through strategically aligned, governed, transparent activity.

Date: 2011
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DOI: 10.1057/kmrp.2011.5

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