Empowering production workers with digitally facilitated knowledge processes – a conceptual framework

Lea Hannola, Alexander Richter, Shahper Richter and Alexander Stocker

International Journal of Production Research, 2018, vol. 56, issue 14, 4729-4743

Abstract: Recent digital advancements, including social software, mobile technologies and augmented reality, offer promising opportunities to empower knowledge workers in their production environment by leveraging their knowledge processes, decision-making skills and social interaction practices. This paper proposes a conceptual framework for empowering workers in industrial production environments with digitally facilitated knowledge management processes. The framework explores four concrete facets of digital advancements that apply to a wide range of knowledge processes and production strategies in manufacturing companies. Each of these advancements are capable of supporting one specific facet of the individual knowledge management processes of workers; knowledge transfer, discovery, acquisition and sharing. The study contributes to the production research community by aligning emerging digital technologies and current trends in advanced manufacturing environments to benefit workers and improve job satisfaction, efficiency and productivity. The paper also contains suggestions about developing innovative solutions for production environments that support workers with digital technologies for flexible production.

Date: 2018
References: Add references at CitEc
Citations: View citations in EconPapers (8)

Downloads: (external link)
http://hdl.handle.net/10.1080/00207543.2018.1445877 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:tprsxx:v:56:y:2018:i:14:p:4729-4743

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/TPRS20

DOI: 10.1080/00207543.2018.1445877

Access Statistics for this article

International Journal of Production Research is currently edited by Professor A. Dolgui

More articles in International Journal of Production Research from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().