Framework for incorporating human factors into production and logistics systems

Vivek Vijayakumar, Fabio Sgarbossa, W. Patrick Neumann and Ahmad Sobhani

International Journal of Production Research, 2022, vol. 60, issue 2, 402-419

Abstract: Many companies, despite there being opportunities for automation in production and logistics (P&L) systems, still rely on human workers due to their cognitive and motor skills. Taking Human Factor (HF) aspects into consideration when making P&L system design and management decisions is therefore important, an ignorance of HF potentially resulting in operator fatigue, discomfort, subsequent injuries and negative consequences for operator performance and the P&L system. A review of the literature shows that the majority of studies that take HF into consideration focus either on designing the workplace or on operation planning activities. There is also still a gap in the literature. Little has been published on P&L systems that incorporate HF and that combine different levels of short-term operational policy decisions (e.g. job allocation) and long-term system characteristic decisions (e.g. layout design). Current state-of-the-art frameworks that support the design and management of P&L systems and that take HF into consideration rarely consider different decision levels. This study proposes a new framework that incorporates HF into P&L systems by combining different levels of decisions to improve performance, quality, and well-being.

Date: 2022
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Citations: View citations in EconPapers (6)

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DOI: 10.1080/00207543.2021.1983225

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