A human factors-aware assistance system in manufacturing based on gamification and hardware modularisation

Jessica Ulmer, Sebastian Braun, Chi-Tsun Cheng, Steve Dowey and Jörg Wollert

International Journal of Production Research, 2023, vol. 61, issue 22, 7760-7775

Abstract: Assistance systems have been widely adopted in the manufacturing sector to facilitate various processes and tasks in production environments. However, existing systems are mostly equipped with rigid functional logic and do not provide individual user experiences or adapt to their capabilities. This work integrates human factors in assistance systems by adjusting the hardware and instruction presented to the workers’ cognitive and physical demands. A modular system architecture is designed accordingly, which allows a flexible component exchange according to the user and the work task. Gamification, the use of game elements in non-gaming contexts, has been further adopted in this work to provide level-based instructions and personalised feedback. The developed framework is validated by applying it to a manual workstation for industrial assembly routines.

Date: 2023
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DOI: 10.1080/00207543.2023.2166140

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