A multi-skilled staff scheduling and team configuration optimisation model for artificial intelligence project portfolio considering competence development and innovation-driven

Rong Chen, Dongxiao Gu, Changyong Liang and Li Jiang

International Journal of Production Research, 2024, vol. 62, issue 21, 7763-7792

Abstract: This paper emphasises the pivotal role of enhancing research and development (R&D) staff competence and boosting team innovation efficiency in configuring R&D project teams for artificial intelligence (AI) product development. Diverging from traditional studies primarily focused on time, quality, and cost objectives, this study proposes prioritising the skill increments of staff and team diversity, aligning with the overarching goals of the R&D cycle. Targeting multi-skilled R&D personnel for scheduling and configuration, a three-objective tradeoff optimisation model is established. The nonlinear mixed-integer constrained programming model incorporates a learning effect for calculating employee skill value and employs a heterogeneity efficiency formula for assessing team diversity, particularly emphasising the diversity of R&D personnel research backgrounds. An algorithm based on Non-dominated Sorting Genetic Algorithm-II (NSGA-II) is designed to obtain the approximate Pareto optimal solution. Furthermore, it compares the algorithm with the multi-objective particle swarm optimisation (MOPSO), explores practical decision-making methods for Pareto solutions, and conducts sensitivity analyses on the learning rate and diversity level. Our research is relevant to enterprises seeking to enhance R&D capabilities with a certain degree of homogeneity among R&D employees. This paper exemplifies and validates the proposed model and solution approach using a new AI product from a healthcare company.

Date: 2024
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DOI: 10.1080/00207543.2024.2328131

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