The impacts of digital technologies on coping with the COVID-19 pandemic in the manufacturing industry: a systematic literature review

Marco Ardolino, Andrea Bacchetti, Alexandre Dolgui, Guglielmo Franchini, Dmitry Ivanov and Anand Nair

International Journal of Production Research, 2024, vol. 62, issue 5, 1953-1976

Abstract: The COVID-19 pandemic’s impacts have been devastating for the global economy, and particularly for manufacturing companies. Many firms were unprepared for a crisis of this magnitude and adapted their operations in an ad-hoc manner. Some of these adaptations were facilitated by digital technologies (DTs). This article examines extant literature using a systematic review methodology in order to extend our understanding of what DTs have been used in manufacturing companies during the pandemic, how DTs have helped manufacturing companies cope with the pandemic, and how these innovations can be used in the post-pandemic world. The major outcome of our study is a novel classification of DT applications in the pandemic setting in the manufacturing industry. In addition, we propose an agenda for future research.

Date: 2024
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DOI: 10.1080/00207543.2022.2127960

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