ICT Adoption among Logistics Companies in ASEAN Countries

Jose Tongzon and Hong-Oanh Nguyen

Transport Reviews, 2013, vol. 33, issue 5, 548-569

Abstract: In this era of globalization, adoption of information and communication technology (ICT) is one of the critical determinants of logistics companies' competitiveness and growth. This is especially so for the ASEAN countries as they pursue the vision of regional economic development and integration. Existing empirical studies on ICT adoption by logistics companies in developing countries are, however, scarce and have limited theoretical support and so far no comparative analysis of ICT adoption among ASEAN logistics companies and its determinants has been undertaken. This paper investigates the level of ICT adoption among ASEAN logistics companies and also develops an investment-based model to explain it. The model is evaluated with logistic regression using firm-level data collected from interviews with a sample of ASEAN logistics companies. The study finds that ICT adoption level varies significantly among the ASEAN countries and provides an empirical support for an investment-based view of ICT adoption. It also finds no further evidence for the relevance of the institutional theory to the ASEAN logistics industry. These findings have important strategic and policy implications for the ASEAN policy-makers and logistics industry.

Date: 2013
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DOI: 10.1080/01441647.2013.818592

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