Neural Networks for Insurance Pricing with Frequency and Severity Data: A Benchmark Study from Data Preprocessing to Technical Tariff

Freek Holvoet, Katrien Antonio and Roel Henckaerts

North American Actuarial Journal, 2025, vol. 29, issue 3, 519-562

Abstract: Insurers usually turn to generalized linear models for modeling claim frequency and severity data. Due to their success in other fields, machine learning techniques are gaining popularity within the actuarial toolbox. Our article contributes to the literature on frequency–severity insurance pricing with machine learning via deep learning structures. We present a benchmark study on four insurance datasets with frequency and severity targets in the presence of multiple types of input features. We compare in detail the performance of a generalized linear model on binned input data, a gradient-boosted tree model, a feed-forward neural network (FFNN), and the combined actuarial neural network (CANN). The CANNs combine a baseline prediction established with a generalized linear model (GLM) and gradient boosting model (GMB), respectively, with a neural network correction. We explain the data preprocessing steps with specific focus on the multiple types of input features typically present in tabular insurance datasets, such as postal codes and numeric and categorical covariates. Autoencoders are used to embed the categorical variables into the neural network, and we explore their potential advantages in a frequency–severity setting. Model performance is evaluated not only on out-of-sample deviance but also using statistical and calibration performance criteria and managerial tools to get more nuanced insights. Finally, we construct global surrogate models for the neural nets’ frequency and severity models. These surrogates enable the translation of the essential insights captured by the FFNNs or CANNs to GLMs. As such, a technical tariff table results that can easily be deployed in practice.

Date: 2025
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DOI: 10.1080/10920277.2025.2451860

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