Information and Communication Technology Still a Force for Good?

Edward M. Roche

Journal of Global Information Technology Management, 2016, vol. 19, issue 2, 75-79

Abstract: From the beginning of the computer age in 1936, information and communication technology (ICT) has been a force for good. Business capacities were increased. Networks allowed the multinational enterprise to operate globally. The Internet improved scientific collaboration, fueled e-commerce, and connected seven billion persons around the world with Massive Online Open Courses (MOOC) and gaming. But there is a dark side to ICT. Employment is destroyed. Artificial intelligence (AI) is replacing humans in white collar jobs and being deployed in warfare. The “Dark Web” is facilitating criminal syndicates and terrorism. Privacy and individual autonomy has been lost forever. An accelerating cyber arms race threatens transportation, finance, electricity, and communication infrastructures. Further growth of ICT will not stop. We will see both good and bad consequences downstream.

Date: 2016
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DOI: 10.1080/1097198X.2016.1172952

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