User Acceptance of Speech-Enabled Technologies for Configuration of Computer and Network Security

Luse Andy, Mennecke Brian E. and Townsend Anthony M.

Journal of Information Privacy and Security, 2010, vol. 6, issue 4, 28-49

Abstract: Computer and network security administration has gained vital importance as online banking, corporate documents, and business to business transactions are now all carried out over computational networks. Designing security systems that satisfy the requirements of both network administrators and end-users brings with it the paradox of ease of use and absolute security. This research investigates the acceptance, by users, of speech recognition as a mechanism for alleviating computer and network security configuration. The study finds that, while the perceived usefulness of speech-enabled systems for security configuration leads to greater future intention to use the system, ease-of-use indirectly affects future use. This is a vital finding for developers of speech-enabled security configuration systems.

Date: 2010
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DOI: 10.1080/15536548.2010.10855898

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