The Importance of Monitoring for Developing Intra-Group Trust in Ethiopian Female Workgroups

Fitsum W. Bayissa, Jeroen Smits and Ruerd Ruben

Journal of African Business, 2017, vol. 18, issue 3, 340-356

Abstract: We examine the relation between intra-group trust and monitoring in a patriarchal society, and how this relation affects workgroup performance. Data were collected from 352 women who were members of 72 female workgroups in Addis Ababa by means of field experiments and a survey. The data are analyzed using multiple mediation analysis. We find that intra-group trust needs time to develop, and that trust is higher in workgroups with more monitoring. The positive relation between monitoring and trust might be explained by women’s ambition to overcome disempowerment and negative gender stereotypes. The results also indicate positive effects of intra-group trust and monitoring on workgroup performance, and that the effect of monitoring runs through its relation with trust. The last finding stresses the importance of monitoring for developing intra-group trust in these female workgroups.

Date: 2017
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DOI: 10.1080/15228916.2017.1307017

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