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Decision Model of Use E-Money in Covid-19 Pandemic Situation

Ni Putu Dyah Krismawintari (), Yeyen Komalasari (), I Gusti Bagus Rai Utama (), Christimulia Purnama Trimurti () and I Wayan Ruspendi Junaedi ()
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Ni Putu Dyah Krismawintari: Universitas Dhyana Pura
Yeyen Komalasari: Universitas Dhyana Pura
Christimulia Purnama Trimurti: Universitas Dhyana Pura
I Wayan Ruspendi Junaedi: Universitas Dhyana Pura

Technium Social Sciences Journal, 2020, vol. 10, issue 1, 280-290

Abstract: this research was conducted to determine what variables influenced the e-money usage decision model during the Covid-19 pandemic. The survey involved 160 respondents during the Covid-19 pandemic. This research uses a quantitative approach using structural analysis of the SEM-AMOS model. A person's decision to use e-money is significantly influenced by concerns about Covid-19 transmission when they leave the house. Other variables are the frequency of someone searching for news about Covid-19, transaction behavior, ease of electronic money, efforts to attract the use of E-Money by service providers, and the use of cash when COVID-19 does not have a significant effect. Suggestions that can be given if e-money services want to increase public interest in using non-cash services, it is necessary to increase the security of transactions and provide facilities or service features that can be accessed from home.

Keywords: E-Money; Covid-19; Non-Cash; Cash; Pandemic (search for similar items in EconPapers)
Date: 2020
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Handle: RePEc:tec:journl:v:10:y:2020:i:1:p:280-290