XIZMATLAR SEKTORIDA RAQAMLI INNOVATSIYALAR VA MIJOZLAR EHTIYOJLARINI QONDIRISH MEXANIZMLARI

Lochinbek Xudoyorov

GREEN ECONOMY AND DEVELOPMENT, 2025, vol. 3, issue 10

Abstract: Ushbu maqolada xizmatlar sektorida mijozlar ehtiyojlarini samarali qondirish jarayonida raqamliinnovatsiyalarning o‘rni ilmiy asosda tahlil qilingan. CRM tizimlari, onlayn platformalar va mobil ilovalarning xizmatlarniindividuallashtirishdagi mexanizmlari ko‘rib chiqilib, mijoz kutgan xizmat sifati bilan real natijalar o‘rtasidagi tafovutnikamaytirishda raqamli texnologiyalarning ustuvor jihatlari ochib berilgan. Shuningdek, data-driven yondashuv asosidaraqamli xizmatlar bozorida iste’molchilar xulq-atvorini tahlil qilish va unga mos boshqaruv modelini ishlab chiqish taklifetilgan.

Keywords: raqamli innovatsiyalar; mijoz ehtiyoji; xizmatlar sifati; CRM; mobil ilovalar; data-driven yondashuv; iste’molchilar xulq-atvori; mijozga yo‘naltirilgan boshqaruv (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:teu:ged000:v:3:y:2025:i:10:id:7181

DOI: 10.5281/zenodo.17355402

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