Tourism and Hospitality Management

2011 - 2023

From University of Rijeka, Faculty of Tourism and Hospitality Management
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2023, volume 29, articles 4

What features of digital travel-related information is generation Z looking for? pp. 495-504

Helena Nemec Rudež

How does mindfulness affect employee attitude and behavior toward work-related outcomes? pp. 505-516

Sinto Sunaryo, Joko Suyono, Sarwoto, Alifah Faidurrohmah Fibayani, Barkah and Juliani Dyah TRISNAWATI Author_Email: Juliani@staff.ubaya.ac.id

Find the hidden crab; research on destructive behaviors at the managerial levels of the accommodation business pp. 531-544

Nurcan Çetä°ner, AyÅŸe ATAR Yilmaz, Ece KONAKLIOÄžLU and Melahat Öneren

Customer intention to reuse self-ordering kiosks in fast-food restaurant: the case of Bangkok, Thailand pp. 545-559

Evangelia Marinakou, Charalampos Giousmpasoglou and Principal Academic in HRM Bournemouth University Business School People & Organisations

The role of chatgpt on customer service in the hospitality industry: An exploratory study of hospitality workers' experiences and perceptions pp. 583-592

Pongsakorn Limna and Tanpat Kraiwani

Archeological attractions within intention to participate in archeotourism: A case in Corum, Turkey pp. 593-608

Üzeyir Kement, Gül ERKOL Bayram, Marco VALERİ, P, Berkan BAŞAR and Zekiye TUCE GÜNĞÖR,

Comparison of visitor motives for food & wine events in the Western Cape, South Africa pp. 609-621

Lara van Zyl, Chris Hattingh, and Kamilla Swart

The Hilton hotels in the midst of the UAE 2071 centennial plan: Redesigning the UAE on the path of innovation and international tourism pp. 627-638

Eduardo Russo, Ariane Roder Figueira and Leonardo José Mataruna-Dossantos

Doctoral dissertation summary: The impact of behavioral factors on investment decision making pp. 639-640

Natali Brmalj

Doctoral dissertation summary: Quantitative analysis of the competitiveness of Croatian tourism in the context of membership in the European Union pp. 641-643

Kristijan Čović

Doctoral dissertation summary: A model of waste management in island tourist destinations pp. 645-646

Antonio Dekanić

Doctoral dissertation summary: Tourism sustainability of nature parks by optimal use and resources networking pp. 647-649

Božidar Jaković

2023, volume 29, articles 2

Negotiating food heritage authenticity in consumer culture pp. 185-195

Nurzawani Shahrin and Hanafi Hussin

The influence of key success factors on business growth for tourism business along Thailand’s Andaman coast: moderating role of location pp. 195-206

Wipada Thaothampitak, Sippavit Wongsuwatt and Therdchai Choibamroong

Employee experience journey mapping: a new approach to attracting talent in the tourism sector in the shadows of covid-19 pp. 209-219

Viola Horvath and Zsófia Kenesei

From traditional to new hotel revenue management metrics: An exploratory study on the potential of NRevPAR and RevPAC pp. 221-233

Detlev Remy, Huey Chern Boo and Shirley Tee

Brand personality and revisit intention: the mediating role of tourists’ self-image congruity pp. 235-248

Duc Thang Nguyen, Thi Thu Huong Nguyen, Kieu Oanh Nguyen, Thi Thanh Hang Pham and Thu Huong Nguyen

Role of service automation on guest experience of hotel industry pp. 265-278

Swagat Praharaj, Bibhuti Bhusan Mishra, Uma Sankar Mishra, Rashmi Ranjan Panigrahi and Padma Charan Mishra

Independent or chain-affiliated hotel? the dilemma of hotel employees pp. 297-301

Stanislav Ivanov, Faruk Seyitoglu, Victoria Yaneva and Maya Ivanova

Research note: Overtourism and destination branding: The mediating role of functional and emotional values among tourists pp. 303-308

Nurul Ain Atiqah Zarhari, Ahmad Puad Mat Som, Muaz Azinuddin and Mohd Hafiz Hanafiah

Doctoral dissertation summary: Outdoor tourism development concept as a generator of destination competitiveness pp. 309-311

Vedran Zubović

Book Review: Quality Service Management: A Guide to Improving Business Processes pp. 315-316

Ema Petaković

2023, volume 29, articles 1

LEADERSHIP COMPETENCIES, ORGANIZATIONAL LEARNING AND ORGANIZATIONAL PERFORMANCE OF TOURISM FIRMS: EVIDENCE FROM A DEVELOPING COUNTRY pp. 1-14

Ngoc Khuong Mai, Thanh Tung Do and Dieu Trang Ho Nguyen

ADVENTURE TOURISM RISK, ENVIRONMENTAL IMAGE, AND REVISIT INTENTION:AN EMPIRICAL STUDY OF UNDERWATER CAVE DIVING TOURISM IN BUTON ISLAND, INDONESIA pp. 15-24

Sudirman Zaid, Sarini Yusuf Abadi and Murdjani Kamaluddin

TOUR BUS CRASHES FROM THE PERSPECTIVE OF TOUR GUIDES pp. 45-58

Aytug Arslan and Gulsah Akkus

RESIDENTS’ PERCEPTION ON WASTE SORTING ON THE KVARNER ISLANDS pp. 59-72

Antonio Dekanić and Marinela Krstinić Nižić

INVESTIGATING THE EFFECTS OF EPISTEMIC CURIOSITY ON INNOVATIVE WORK BEHAVIOUR: A STUDY ON HOTEL EMPLOYEES pp. 73-85

Elbeyi Pelit and Esra Katircioglu

SERIAL MEDIATION OF PERCEIVED USEFULNESS AND EWOM ADOPTION IN VIRTUAL COMMUNITIES AND THE MODERATING EFFECT OF GENDER pp. 87-102

Amel Saidani, Lamia Nechoud, Faouzi Ghidouche and Kamila Ghidouche Ait-Yahia

MOTIVATING HOUSEKEEPING STAFF IN THE LODGING INDUSTRY IN JORDAN pp. 103-118

Saehya Ann, Zaher A.A. Hallab, Hyunsuk Choi and Umaima Al Majthoub

HOTEL MANAGEMENT EDUCATION WITH THE CREATIVE DRAMA METHOD: A FOLLOW-UP STUDY pp. 119-131

Tuğçe ÖZOĞUL Balyali and Semra GÜNAY

INVESTIGATING SPIRITUAL TOURISM EXPERIENCE QUALITY, DESTINATION IMAGE, AND LOYALTY: THE MEDIATING ROLE OF PERCEIVED SACREDNESS AND SUBJECTIVE WELLBEING pp. 133-145

Fatchur Rohman, Ananda Sabil Hussein, Raditha Hapsari and Dian Tamitiadini

UNDERSTANDING SERVICE OUTCOMES IN THE SPA INDUSTRY pp. 147-151

Piyavit Thibharos and Aswin Sangpikul

Capital Markets and Investment Decision Making, Edited by Raj S. Dhankar pp. 153-154

Natali Suštar

2023, volume 29

Souvenirs in tourism studies: A bibliometric retrospective and future research agenda pp. 249-264

Edgar Bernardo, Nuno Sousa and Elisabeth Kastenholz

2022, volume 28, articles 2

HOTEL FRONT LINE EMPLOYEES’ PERCEPTIONS ON LEADERSHIP AND WORKPLACE MOTIVATION IN TIMES OF CRISIS pp. 257-276

Theodoros Stavrinoudis, Christos Kakarougkas and Chrysoula Vitzilaiou

Institute for Population and Social Research Mahidol University Nakonpathom, Thailand pp. 277-296

Walaiporn Rewtrakunphaiboon and Yothin Sawangdee

THE LINK BETWEEN ENTREPRENEURIAL ORIENTATION, TOTAL QUALITY MANAGEMENT AND CORPORATE SOCIAL RESPONSIBILITY pp. 315-342

Manuel Alejandro Ibarra-Cisneros, Juan Benito Vela-Reyna and Eric Israel Rios-Nequis

THE ROLE OF TOURISM AND FDI IN THE ECONOMIC GROWTH OF EU11 COUNTRIES pp. 343-359

Amin Sokhanvar

EXAMINING FACTORS INFLUENCING PEOPLE’S INTENTION TO STAYCATION DURING COVID-19: AN EXTENDED MODEL OF GOAL-DIRECTED BEHAVIOUR pp. 361-380

Imas Chandra Pratiwi and Santi Novani

OBTAINING AN IN-DEPTH UNDERSTANDING OF THE ASSURANCE DIMENSION OF SERVQUAL IN THE SPA INDUSTRY: A CASE OF SPAS IN BANGKOK pp. 381-396

Aswin Sangpikul

CUSTOMER COMPLAINTS AND THE EFFECTIVENESS OF SERVICE GUARANTEES IN THE HOTEL INDUSTRY pp. 397-418

Aslinda Mohd Shahril and Yuhanis Abdul Aziz

HOSPITALITY LEADERSHIP COMPETENCIES AND EMPLOYEE COMMITMENT: NEW INSIGHTS FROM THE BOOMING HOTEL INDUSTRY IN VIETNAM pp. 419-443

Le Vinh Nguyen and Jarrod Haar,

BICYCLE TOURING EXPERIENCES AS A SOCIALINCLUSION ACTIVITY FOR VISUALLY DISABLED INDIVIDUALS pp. 445-464

Kubra Asan and Emre Ozan Aksoz

FRAMING THE FUTURE AGENDA OF BLUE TOURISM IN SUSTAINABLE COASTAL TOURISM DESTINATIONS pp. 465-470

Mohd Hafiz Hanafiah

2021, volume 27, articles 3

SOCIAL MEDIA RESEARCH IN HOSPITALITY AND TOURISM: A CAUSAL CHAIN FRAMEWORK OF LITERATURE REVIEW pp. 455-477

Xi Yu Leung, Jie Sun and Billy Bai

FROM ORDINARY CULINARY STUDENTS TO STARRED CHEFS. PRELIMINARY EVIDENCE FROM THE ITALIAN CONTEXT pp. 479-502

Tindara Abbate, Marta Meleddu, Fabrizio Cesaroni and Angelo Presenza

EXAMINING THE RELATIONSHIPS BETWEEN FEMALE FRONTLINE EMPLOYEES’ AESTHETIC LABOUR AND BURNOUT pp. 503-528

Esra Katircioglu and Omer Akgun Tekin

TOURISM AND RENEWABLE ENERGY IN SOUTH ASIA: A PANEL STUDY pp. 555-579

Sakib Bin Amin and Farhan Khan

BREAKING THE GLASS CEILING IN HAUTE CUISINE: THE ROLE OF ENTREPRENEURSHIP ON THE CAREER EXPECTATIONS OF FEMALE CHEFS pp. 605-628

Jose Albors-Garrigos, Angel Peiro Signes, Marival Segarra-Oña and Purificacion Garcia-Segovia

EXAMINING THE CONCEPT OF GOVERNANCE IN TOURISM RESEARCH pp. 629-668

Isabel Angelica Bock, Rui Costa, Carlos Rodrigues and Janaina Macke

TOURISM SME STAKEHOLDER PERSPECTIVES ON THE INAUGURAL ‘SAUDI SEASONS’: AN EXPLORATORY STUDY OF EMERGING OPPORTUNITIES AND CHALLENGES pp. 669-687

Sultan Al-Mohmmad and Gareth Butler

WHO IS AN OLEOTOURIST? A MOTIVATION-BASED SEGMENTATION STUDY pp. 689-716

Ana Čehić, Marco Tregua, Anna D´Auria and Carla Marano-Marcolini

VIEWPOINT: SPORTS TOURISM: PLAYING THE NEW GAME pp. 717-722

Terry Stevens

TEACHING CASE STUDY: FROM PENAGA TREE TO HERITAGE BOUTIQUE HOTEL: A CASE STUDY OF HOTEL PENAGA pp. 723-732

Lee Peng Ng, Lok Sin Kuar, Yuen Onn Choong, Sok Yee Teoh, Chee Wee Tee and I-Chi Chen

DOCTORAL DISSERTATION SUMMARY: MODEL OF LOCAL ECONOMIC DEVELOPMENT IN FUNCTION OF OPTIMAL UTILIZATION OF RESOURCES pp. 733-736

Maša Trinajstić

DOCTORAL DISSERTATION SUMMARY: THE INTERDEPENDENCE OF TOURIST EXPERIENCE AND ENVIRONMENTALLY RESPONSIBLE BEHAVIOUR OF TOURISTS IN CAMPSITES pp. 737-741

Tihana Cegur Radović

BOOK REVIEW: Critical Issues in Tourism Co-Creation, ed. Giang Thi Phi, Dianne Dredge pp. 753-755

Ivana Matušan

2021, volume 27, articles 2

HETERARCHICAL COORDINATION IN INTER-ORGANIZATIONAL NETWORKS: EVIDENCE FROM THE TOURISM INDUSTRY pp. 235-253

Janusz Marek Lichtarski and Katarzyna PiC3rkowska

THE IMPACT OF RELIGIOSITY AND KNOWLEDGE ON THE INTENTION OF YOUNG MUSLIM GENERATION TOWARD HALAL TOURISM IN INDONESIA pp. 255-272

Heri Sudarsono, Jannahar Saddam Ash Shidiqie and Yunice Karina Tumewang

SUSTAINING OR SURVIVING? AN EXPLORATORY CASE STUDY ON COVID-19b pp. 273-292

Winayaporn Bhrammanachote and Yothin Sawangdee

EVALUATION OF THE QUALITY OF THE TOURIST SERVICE OFFERED TO FOREIGN TOURISTS IN THE CITY OF CARTAGENA DE INDIAS, COLOMBIA pp. 293-314

Juan Carlos Vergara-Schmalbach, Francisco Javier Maza-Avila, Orlando Martinez-Nagle and Carlos AndrC)s Girado-GuzmC!n

MEMORABLE TOURISM EXPERIENCES INSPIRED BY THE BEAUTY OF NATURE pp. 315-337

Dina LonD ariD, Marina PeriE!iD Prodan and Jasmina DlaD iD

CULTURAL DIFFERENCES IN HOSPITABLENESS: A STUDY IN TURKISH CULTURE pp. 339-361

Asli D.A. Tasci, Gurhan Aktas and Fulya Acikgoz

TOURISM INDUSTRY STRESS INDEX AND ITS RELATIONSHIP TO THE FINANCIAL STRESS INDEX pp. 363-383

Marina Malkina and Anton Ovcharov

ILLUSTRATING THE PERCEPTION OF STUDENTS TOWARDS AUTONOMOUS SERVICE ROBOTS IN THE TOURISM INDUSTRY: AN EXPLORATORY STUDY pp. 385-406

Nicola Wakelin-Theron

THE ROLE AND RELEVANCE OF HUMAN RESOURCE MANAGEMENT AND ITS PRACTICES IN THE PORTUGUESE HOTEL INDUSTRY pp. 407-427

NatC!lia Costa, Carlos Miguel Oliveira and Ivo Oliveira

EXAMINING SUBJECTIVE AND OBJECTIVE E-COMPLAINTS AND SERVICE QUALITY IN BANGKOK HOTELS pp. 429-448

Aswin Sangpikul

BOOK REVIEW: Tourist Impacts, Planning and Management Fourth Edition Peter Mason pp. 449-451

Iva BeniD

2021, volume 27, articles 1

DEVELOPING A MODEL OF BACKPACKERS’ EXPLORATORY CURIOSITY pp. 1-23

Kuan-Yu Chen and Yu-Lun Hsu

THE RELATIONSHIPS BETWEEN TOURISM AND HOTEL INDUSTRY LABOUR MARKET DETERMINANTS AND THE NUMBER OF GRADUATES pp. 43-61

Tea Baldigara and Kristina Duvnjak

THE NEXUS AMONG TOURISM, URBANISATION AND CO2 EMISSIONS IN SOUTH ASIA: A PANEL ANALYSIS pp. 63-82

Sakib Bin Amin and Mahnaz Aftabi Atique

DETERMINANTS OF WATER CONSUMPTION IN TOURISM LODGING SECTOR. THE CASE OF KAZAKHSTAN pp. 83-98

Makhabbat Ramazanova, Bartolomé Deyá Tortella, Dolores Tirado and Anuarbek Kakabayev

THE EFFECT OF THE CONVENTION SPECIFIC DIMENSIONS ON UNIVERSITIES TEACHING STAFF BEHAVIORAL INTENTION pp. 99-118

Daniela Graèan, Marina Barkiðija Sotošek and Matia Torbarina

A REVIEW OF SPIRITUAL TOURISM: A CONCEPTUAL MODEL FOR FUTURE RESEARCH pp. 119-141

Mutia Sobihah Abdul Halim, Ekrem Tatoglu and Shamsiah Banu Mohamad Hanefar

RESIDENTS’ PERCEPTIONS OF TOURISM IMPACTS AND SUPPORT FOR TOURISM DEVELOPMENT pp. 143-166

Ksenija Vodeb, Daša Fabjan and Marinela Krstiniæ Nižiæ

DO GENDER, AGE AND FREQUENCY OF INTERNET ACCESS MATTER ON THE PERCEIVED IMPORTANCE OF HOTEL WEBSITE FEATURES? pp. 167-187

Imane Ezzaouia and Jacques Bulchand-Gidumal

STAKEHOLDER INVOLVEMENT IN DESTINATION MARKETING: A NETWORK ANALYSIS OF TWO DESTINATIONS IN VIETNAM pp. 189-203

Thi Quynh Trang Nguyen, Xuan Dam Dong and Thang Ho

AN INVESTIGATION OF ENTREPRENEURIAL MOTIVATION: BOUTIQUE HOTELS IN NORTHERN THAILAND pp. 205-222

Sainatee Chernbumroong, Vlatka Skokic and Andrew Lockwood

FEAR OF PANDEMICS OR FEAR OF TOURISM: THE CHALLENGES FOR HUMAN MOBILITY pp. 223-228

Asif Hussain, Francesc Fusté-Forné and David Simmons

BOOK REVIEW: Tourist Destinations: Structure and Synthesis; Douglas G. Pearce pp. 229-231

Romina Agbaba