Mobile technologies and supply chain management – lessons for the hospitality industry

Robert Maršanić ()
Additional contact information
Robert Maršanić: TD Rijeka Promet d.d., Rijeka

Tourism and Hospitality Management, 2014, vol. 20, issue 2, 221-233

Abstract: The purpose – The purpose of this paper is based on the fact that managing supply chains as a separate area of business management opens up numerous possibilities for improving the competitive position of business systems. Supply chain management is increasingly often named as the key offensive factor to increasing the efficacy and effectiveness of economic systems. Design – The purpose of the paper is to point to the fact that hospitality logistics fulfils its basic mission only then when high quality products are delivered to the right place, at the right time, in the appropriate assortment, with the lowest internal and external costs, while doing their maximum to meet the wishes, needs and the demand of the customers. Methodology – The methodology is based on proving the proposed hypothesis: Modern logistics traffic represents a condition sine qua non of rational supply chain management in hospitality. Approach – The approach of the paper is based on the fact that supply chain management represents a broader, strategically significant concept which includes the entire supply chain and has the following goals: customer satisfaction, formulating and implementing appropriate strategies and effective supply chain management. Findings – Although each modality of the traffic logistic system has its own specific mission, they all have a common basic mission: to prepare material goods for manipulation, transport and distribution, the actual transport and distribution of material goods and conducting various logistic activities connected to preparing, manipulating, transporting and distributing material goods. The originality of this research – The originality of this research is revisiting the traffic logistics model as an exclusive factor of the competitive micro-hospitality industry in tourist destinations on a theoretical level, which can be set up via simple, complicated and multimodal traffic logistic models in micro-hospitality industries.

Keywords: logistics traffic; management; supply chains; hospitality (search for similar items in EconPapers)
JEL-codes: L83 (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hrcak.srce.hr/index.php?show=clanak&id_clanak_jezik=193254 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:tho:journl:v:20:y:2014:n:2:p:221-233

Access Statistics for this article

More articles in Tourism and Hospitality Management from University of Rijeka, Faculty of Tourism and Hospitality Management
Bibliographic data for series maintained by Ana Montan ( this e-mail address is bad, please contact ).