Role of Cognitive Style of a Manager in the Development of Tourism Companies’ Dynamic Capabilities

Oleksandr Krupskyi and Tetiana Grynko ()
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Tetiana Grynko: Oles Honchar Dnipro National University,Ukraine

Tourism and Hospitality Management, 2018, vol. 24, issue 1, 1-21

Abstract: Purpose – The purpose of this paper is to investigate the relationship between cognitive styles of managers working in tourism companies and dynamic capabilities of these companies. Design – The research relies on a quantitative questionnaire. Methodology – To answer the research question, the bivariate (Pearson) correlation was applied. A number of 268 answers from people working in tourism were received. Findings – We found a positive correlation between different dimensions of dynamic capabilities of tourism companies. These capabilities are influenced by managers’ cognitive characteristics. The organizational culture plays a mediating role in the latter relationship. Implications for theory – The paper offers an alternative understanding of dynamic capabilities in tourism and hospitality; the paper also opens new paths for academic research on the impact of cognitive characteristics of managers on the dynamic capabilities of tourism companies. Implications for practitioners – Making accurate psychological portrait of the candidate can predict his/her behavior in certain situation, such as response towards environmental change using dynamic capabilities and when making the necessary changes to the organizational culture. Originality – This study proposes model of influence of a manager’s cognitive style on dynamic capabilities, whereby organizational culture moderates this relationship.

Keywords: tourism and hospitality; dynamic capabilities; organizational culture; tourism company; manager's cognitive style; Ukraine (search for similar items in EconPapers)
JEL-codes: L83 (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:tho:journl:v:24:y:2018:n:1:p:1-21

DOI: 10.20867/thm.24.1.5

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