TOUR BUS CRASHES FROM THE PERSPECTIVE OF TOUR GUIDES

Aytug Arslan () and Gulsah Akkus ()
Additional contact information
Aytug Arslan: Izmir Katip Celebi University, Faculty of Tourism, Department of Tourist Guiding, Cigli, Izmir, 35620, Turkey
Gulsah Akkus: AIzmir Katip Celebi University,Faculty of Tourism, Department of Tourism Management, Cigli, Izmir, 35620, Turkey

Tourism and Hospitality Management, 2023, vol. 29, issue 1, 45-58

Abstract: Purpose – This study aims to understand the causes of tour bus crashes (TBCs) and related injuries, which are considered in the context of work-related accidents (WRAs). Design/Methodology/Approach – Five categories were obtained under occupational safety and health (OSH) by adopting qualitative and quantitative methods. Content analyses were employed by MAXQDA, 2020 for both open-ended survey questions and focus group interviews. Findings – TBCs and resulting injuries substantially result from i) negligence and unintentional faults of tour guides, ii) physical faults of drivers such as fatigue and insomnia, iii) physical conditions such as the environment and roads, iv) cost-orientation by travel agencies and intensive tour programs v) structural reasons such as night travels. A significant relationship was determined between the physical faults of drivers and intensive tour programs of travel agencies. Therefore, it was determined that unsafe conditions have a much higher impact than expected on TBCs. Originality of the research – TBCs were studied in the context of OSH for the first time. The study unveils the reasons behind fatal and non-fatal injuries of the TBCs by focusing on unsafe behavior and unsafe conditions.

Keywords: Occupational safety and health; tour bus crash; tour guide; unsafe behaviour; unsafe condition (search for similar items in EconPapers)
JEL-codes: L83 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://hrcak.srce.hr/clanak/429228 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:tho:journl:v:29:y:2023:n:1:p:45-58

DOI: 10.20867/thm.29.1.4

Access Statistics for this article

More articles in Tourism and Hospitality Management from University of Rijeka, Faculty of Tourism and Hospitality Management
Bibliographic data for series maintained by Ana Montan ( this e-mail address is bad, please contact ).