ANALYSIS OF THE RESULTS OF AUDITS OF QUALITY MANAGEMENT SYSTEM-SALES SERVICE OF CARS

PhD Ing. Jaroslav Jambor ()
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PhD Ing. Jaroslav Jambor: Alexander Dubček University of Trenčín, Department of Metrology and Quality Management, Slovak Republic

Quality Innovation Prosperity, 2010, vol. 14, issue 1-2

Abstract: The Author analyses his over years experiences and results with audits in brand car ´s service and sale areas. He acted on behalf of TÜV SÜD Automotive GmbH Munich - Germany. He hits of audit ´s consecution in compliance with ISO 9001 and above standard requirement car ´s producers. He withal adverts to effects implementation the Quality management systems at these services.

Keywords: quality management system; improvement; audit; authorized branded service; the results of QMS; benefits of the QMS. (search for similar items in EconPapers)
JEL-codes: Z (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:tuk:qipqip:v:14:y:2010:i:1-2:1

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