Nilai Islam dalam Pengurusan Modal Intelek di Sektor Perhotelan

Tengku Kasmini Tengku Wook (), Noradiva Hamzah () and Rozita Amiruddin ()
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Tengku Kasmini Tengku Wook: Fakulti Ekonomi dan Pengurusan Universiti Kebangsaan Malaysia 43600 UKM Bangi, Selangor MALAYSIA
Noradiva Hamzah: Fakulti Ekonomi dan Pengurusan Universiti Kebangsaan Malaysia 43600 UKM Bangi, Selangor MALAYSIA.
Rozita Amiruddin: Fakulti Ekonomi dan Pengurusan Universiti Kebangsaan Malaysia 43600 UKM Bangi, Selangor MALAYSIA.

Jurnal Ekonomi Malaysia, 2021, vol. 55, issue 2, 1-14

Abstract: The study aims to identify the extent to which Islamic values of human capital, structural capital, and relationship capital are practiced in intellectual capital management in the tourism sector. This study involved 80 hotel managers in Malaysia using cross-sectional field study data. Respondents were randomly selected using a stratified sampling method and data analysis using SmartPLS. The results show that human capital, structural capital, and relationship capital significantly affect intellectual capital. Findings show that values such as knowledge, honesty, halal- orientation, and avoid wastage has a significant and positive relationship with intellectual capital. This study concludes that Islamic values are critical in managing intellectual capital at the organizational level. At the policy-making level, Islamic values need to be integrated more effectively to strengthen the Muslim-Friendly tourism concept in Malaysia’s tourism industry.

Keywords: Islamic value; hotel sector; intelectual capital; tourism industry (search for similar items in EconPapers)
JEL-codes: B59 O34 Z3 Z30 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:ukm:jlekon:v:55:y:2021:i:2:p:1-14

DOI: 10.17576/JEM-2021-5502-1

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