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The modern ICT solutions in the fully integrated hybrid information system in the municipal services enterprise

Malgorzata Nycz () and Zdzisław Pólkowski ()
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Malgorzata Nycz: University of Economics in Wroclaw
Zdzisław Pólkowski: Lower Silesian University of Entrepreneurship and Technology in Polkowice

Conferences of the department Informatics, 2014, issue 1, 105-114

Abstract: The paper has been devoted to the modern ICT (Information and Communications Technology) solutions in the hybrid and fully integrated information system (IIS) in a municipal enterprise. As the exemplary municipal company, the Municipal Services Enterprise in Polkowice, Poland, has been chosen. The paper consists of five parts. After a brief introduction, the issue of how Business Intelligence (BI) supports managers in the decision-making process by using information resources stored in the full ERP (Enterprise Resource Planning) system, has been presented. Then the reasons are discussed why the BI technology is not included in the ERP system. The next part is devoted to the ICT solutions which have been implemented. The final part of the paper contains short conclusions.

Keywords: BI; hybrid systems; IIS; CC (search for similar items in EconPapers)
Date: 2014
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Handle: RePEc:vrn:katinf:y:2014:i:1:p:105-114