The I-P-C-V Model For Improving The Quality Management And Its Applications

Oprean Constantin () and Bucur Amelia ()
Additional contact information
Oprean Constantin: Lucian Blaga University of Sibiu
Bucur Amelia: Lucian Blaga University of Sibiu

Balkan Region Conference on Engineering and Business Education, 2014, vol. 1, issue 1, 437-442

Abstract: The process of quality management consists of several stages defined by specific verbs. Some experts have named the stages after the following verbs[1,2,3]: to forecast and to plan, to organize, to direct, to control (Fayol), to plan, to do, to check, to act (Deming); to design, to implement, to manufacture, to deliver; to design, to supply, to control, to assess; to develop, to inspect, to control, to improve or to enhance; to establish quality policies and quality objectives, to establish strategies for quality planning, to determine strategies for quality control, to establish quality assurance policies, to establish policies in the field of quality improvement. In this work we will show that a model of improving the quality management process could be defined starting from the following verbs: to identify needs, to program, to construct, to verify. We will also define a new quality indicator in the Oprean-Bucur model. We applied the models for a course of the Faculty of Engineering from Sibiu, Romania.

Date: 2014
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/cplbu-2014-0072 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:brcebe:v:1:y:2014:i:1:p:437-442:n:72

DOI: 10.2478/cplbu-2014-0072

Access Statistics for this article

Balkan Region Conference on Engineering and Business Education is currently edited by Constantin Oprean

More articles in Balkan Region Conference on Engineering and Business Education from Sciendo
Bibliographic data for series maintained by Peter Golla ().