Hierarchical Risk Communication Management Framework for Construction Projects

Mansour Mohammad A., Beithou Nabil, Alsqour Moh’d, Tarawneh Sultan A., Rababa’a Khalid Al, AlSaqoor Sameh () and Chodakowska Ewa
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Mansour Mohammad A.: Applied Science Private University, Jordan Middle East University, Jordan
Beithou Nabil: Tafila Technical University, Jordan
Alsqour Moh’d: Irbid National University, Jordan
Tarawneh Sultan A.: Applied Science Private University, Jordan Middle East University, Jordan Mutah University, Jordan
Rababa’a Khalid Al: Tafila Technical University, Jordan
AlSaqoor Sameh: Applied Science Private University, Jordan Middle East University, Jordan Tafila Technical University, Jordan
Chodakowska Ewa: Bialystok University of Technology, Poland

Engineering Management in Production and Services, 2023, vol. 15, issue 4, 104-115

Abstract: Risk, as an effect of uncertainty, is associated with every human activity. Like any other industry, construction companies are eager to reduce the uncertainty of reluctant events. A well-planned risk communication system could contribute to the success of a construction project. A proper announcement protocol could be a mitigating lever for identified or unidentified risks during planning and monitoring processes. This research aims to present a risk communication management system (RCMS) for construction companies involved in large projects. The proposed model includes a step-by-step communication procedure considering the authority level within the organisational hierarchical structure. The model aims to remove the ambiguity of risk communications during the construction process under uncertain conditions. It leaves no or little room for the emergence of unplanned risks. The proposed communication structure has been implemented in GRC cladding construction projects, and the risk communication time and response have been significantly improved.

Keywords: risk; uncertainty; risk management; communication; project; risk response plan; construction; model (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:ecoman:v:15:y:2023:i:4:p:104-115:n:5

DOI: 10.2478/emj-2023-0031

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