EconPapers    
Economics at your fingertips  
 

An Analysis of Factors and Effects of Product Design Quality

Bošković Gorica () and Radosavljević Marija ()
Additional contact information
Bošković Gorica: University of Niš, Faculty of Economics, Serbia
Radosavljević Marija: University of Niš, Faculty of Economics, Serbia

Economic Themes, 2015, vol. 53, issue 4, 483-501

Abstract: The aim of this paper is to highlight the fact that there is a significant relationship between design quality and process quality, and then the quality of the finished products (internal quality) and the later use of the products by the consumers (external quality). The paper outlines the model of the synergy between design management and process management. Since design quality is the first link in this chain of creating quality, it is necessary to adequately carry out the design process, or provide high-quality design. High-quality design includes connectivity and collaboration between functions that can contribute to the design process, such as: research and development, production, marketing and supply. In order to achieve this, it is important to continuously work on education and training of employees. In addition, it is necessary to apply the tools characteristic for providing quality design, but also the common tools important for quality management. Accordingly, the subject of the paper is examining the impact of employee training, the implementation of quality management tools and application tools for quality design as a factor in establishing links between business functions that should be included in the design process. Based on the application of tools such as regression analysis, cluster analysis and correlation analysis, the results of empirical research suggest that these factors affect the establishment of links between the observed business functions, and facilitate providing the quality of the design process.

Keywords: design quality; processes quality; business functions; cluster analysis; regression and correlation analysis (search for similar items in EconPapers)
Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1515/ethemes-2015-0028 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:ecothe:v:53:y:2015:i:4:p:483-501:n:3

DOI: 10.1515/ethemes-2015-0028

Access Statistics for this article

Economic Themes is currently edited by Marija Radosavljević

More articles in Economic Themes from Sciendo
Bibliographic data for series maintained by Peter Golla ().

 
Page updated 2025-03-20
Handle: RePEc:vrs:ecothe:v:53:y:2015:i:4:p:483-501:n:3