Contactless Technology as a Factor of Tourism Industry Development - A Review of Current Practices and Future Directions

Dragović Nataša (), Stankov Uglješa () and Vasiljević Đorđije ()
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Dragović Nataša: Student of Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad, Republic of Serbia
Stankov Uglješa: Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad, Republic of Serbia
Vasiljević Đorđije: Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad, Republic of Serbia

Economic Themes, 2018, vol. 56, issue 2, 179-202

Abstract: During the Second World War, technology was developed for tracking objects or enemy aircraft, now known as contactless technology, which at that time was limited to only one type of technology, called RFID - Radio Frequency Identification. For years, contactless technology has evolved and NFC technology has emerged from RFID technology, which is labeled as short-field technology. Today, Bluetooth Beacon technology is also known and developed. All three technologies have a great application in tourism, such as contactless payment, toll collection, sharing of important information, access control, exchange of data between two smart devices, as well as many others. The aim of this paper is to indicate the significant application of contactless technologies in tourism, as well as to highlight the benefits and future implications of the examples presented.

Keywords: contactless technology; RFID; NFC; Bluetooth Beacon technology; tourism; tourism development (search for similar items in EconPapers)
JEL-codes: L83 O3 Z32 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:ecothe:v:56:y:2018:i:2:p:179-202:n:3

DOI: 10.2478/ethemes-2018-0011

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