The index of tourist satisfaction with Lithuania

Lina Pileliene and Grigaliūnaitė Viktorija
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Grigaliūnaitė Viktorija: Vytautas Magnus University, Lithuania

European Journal of Tourism, Hospitality and Recreation, 2016, vol. 7, issue 1, 30-39

Abstract: During the past decades, tourism has become one of the fastest growing areas in the service sector in the world. If the aspiration is to develop a well-organised tourism industry, then fulfilment of tourist needs and wishes should be achieved. The most common technique for identifying the compatibility between tourist needs and the experience with tourism destination is tourist satisfaction measurement.

Keywords: Customer satisfaction; Lithuania; Satisfaction index; Tourist satisfaction (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:ejothr:v:7:y:2016:i:1:p:30-39:n:4

DOI: 10.1515/ejthr-2016-0004

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