Factors Influencing the Choice and Quality Assessment of Hotel Facilities in Poland

Ozimek Irena (), Szlachciuk Julita (), Kulykovets Olena () and Przeździecka-Czyżewska Natalia ()
Additional contact information
Ozimek Irena: Warsaw University of Life Science – SGGW Faculty of Economic Sciences Department of European Policy and Marketing Nowoursynowska St 166, 02-787 Warszawa, Poland
Szlachciuk Julita: Warsaw University of Life Science – SGGW Faculty of Human Nutrition and Consumer Sciences Department of Organization and Consumption Economics Nowoursynowska St 166, 02-787 Warszawa, Poland
Kulykovets Olena: Warsaw University of Life Science – SGGW Faculty of Human Nutrition and Consumer Sciences Department of Organization and Consumption Economics Nowoursynowska St 166, 02-787 Warszawa, Poland
Przeździecka-Czyżewska Natalia: Warsaw University of Life Science – SGGW Faculty of Human Nutrition and Consumer Sciences Department of Organization and Consumption Economics Nowoursynowska St 166, 02-787 Warszawa, Poland

Folia Oeconomica Stetinensia, 2017, vol. 17, issue 1, 170-181

Abstract: The aim of this study was to investigate the effect of selected factors on the choice of hotel facilities by customers. Particular attention was focused on the perception of the quality of services by consumers. The field research, the results of which are presented in the article, was conducted on a nationwide sample of 1,000 persons aged from 15 to 70 according to the author’s questionnaire.

Keywords: quality of service; hotel facility; decisive factors; consumer; customer satisfaction (search for similar items in EconPapers)
Date: 2017
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1515/foli-2017-0014 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:foeste:v:17:y:2017:i:1:p:170-181:n:14

DOI: 10.1515/foli-2017-0014

Access Statistics for this article

Folia Oeconomica Stetinensia is currently edited by Waldemar Tarczyński

More articles in Folia Oeconomica Stetinensia from Sciendo
Bibliographic data for series maintained by Peter Golla ().