Organizational Culture Based on Competences in Public Service – Example of the Competency Model in the Customs Service

Jabłońska-Wołoszyn Maria ()
Additional contact information
Jabłońska-Wołoszyn Maria: University of Social Sciences

Journal of Intercultural Management, 2015, vol. 7, issue 2, 113-123

Abstract: Using competencies to manage business organizations and to base a competency model on attributes of a preferable organizational culture is a common practice in business. Competency criteria allow improvement of workers’ performance by informing them what behaviors further achieving the required organizational goals. Public organizations, faced with challenges of being a part of the European Union, have been learning how to use competencies to pursue new goals and create new organizational cultures of the offices.The goal of this article is to present practices of the competencies evaluation usage in the Customs Service to shape behaviors accordingly to its preferable organizational culture.

Keywords: organizational culture; public organizations; competency management; employee evaluation (search for similar items in EconPapers)
Date: 2015
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.1515/joim-2015-0013 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:joinma:v:7:y:2015:i:2:p:113-123:n:7

DOI: 10.1515/joim-2015-0013

Access Statistics for this article

Journal of Intercultural Management is currently edited by Łukasz Sułkowski

More articles in Journal of Intercultural Management from Sciendo
Bibliographic data for series maintained by Peter Golla ().