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ICT evaluation models and performance of medium and small enterprises

Bayaga Anass () and Adu Emmanuel O. ()
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Bayaga Anass: School of Continuing and General Education, University of Fort Hare, East London, South Africa
Adu Emmanuel O.: School of Continuing and General Education, University of Fort Hare, East London, South Africa

Journal for Perspectives of Economic Political and Social Integration, 2014, vol. 20, issue 1, 9-24

Abstract: Building on prior research related to (1) impact of information communication technology (ICT) and (2) operational risk management (ORM) in the context of medium and small enterprises (MSEs), the focus of this study was to investigate the relationship between (1) ICT operational risk management (ORM) and (2) performances of MSEs. To achieve the focus, the research investigated evaluating models for understanding the value of ICT ORM in MSEs. Multiple regression, Repeated-Measures Analysis of Variance (RM-ANOVA) and Repeated-Measures Multivariate Analysis of Variance (RM-MANOVA) were performed. The findings of the distribution revealed that only one variable made a significant percentage contribution to the level of ICT operation in MSEs, the Payback method (β = 0.410, p

Date: 2014
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