The Impact of Supply Chain Management in the Operations of a Passenger Rail Transport System: A Case Analysis of Passenger Rail Transport from 2009 to 2015

Chimusoro Oliver, Fourie Cornelius J., Chimusoro Itai, Twala Mandla and Tshabalala N.G.
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Chimusoro Oliver: Pr. Eng., PRASA Engineering Research Chair, University of Stellenbosch, Faculty of Engineering, Department of Industrial Engineering, Stellenbosch, South Africa
Fourie Cornelius J.: Senior Lecturer, Pr. Eng., Chair-holder, PRASA Engineering Research Chair, University of Stellenbosch, Faculty of Engineering, Department of Industrial Engineering, Stellenbosch, South Africa
Chimusoro Itai: 45 Glen Avenue, Highway Gardens, Germiston, Edenvale, Africa de Sud
Twala Mandla: Gauteng Department of Infrastructure Development, 18 Rissik Street, Marshalltown, Johannesburg, Gauteng, South Africa
Tshabalala N.G.: Department of Sociology, University of Zululand, KwaDlangezwa, 3886. Zululand, South Africa

Mediterranean Journal of Social Sciences, 2017, vol. 8, issue 2, 47-56

Abstract: The article looks into the influence that supply chain management has in the operations of a passenger rail company in South Africa. The case analysis was based on desktop research on PRASA annual reports from 2009 to 2015 including the two Corporate Plans from 2015 to 2019. Successes and challenges encountered in the organisation will be analysed. Areas to be analysed include enhancement of technical skills, the refurbishment programme, patronage growth, customer satisfaction and passenger safety among others. The article covers the impact of supply chain management (SCM) on the general corporate performance; analyses the risks and disruptions derived from the various supply chain sources undermining supply chain performance; identified, shared and promoted the uptake of best practice in supply chain management.

Keywords: SCM; Passenger Rail Transport; methodology; case analysis; integrated logistics; mean time between failures (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:mjsosc:v:8:y:2017:i:2:p:47-56:n:33

DOI: 10.5901/mjss.2017.v8n2p47

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