In Search of a Quality Culture: The Awkward Truths of an Indeterminate Maxim

Peter J. Wells () and Diana Florea ()
Additional contact information
Peter J. Wells: Bucharest Professional Training College, Bucharest, Romania
Diana Florea: “Lucian Blaga” University of Sibiu, Sibiu, Romania

Management of Sustainable Development, 2014, vol. 6, issue 1, 6

Abstract: The paper explores the evolutions and realities of institutional “Quality Culture” (QC) and unpicks blurred definitions of QC that are to determine whether it has a valid voice in the modern quality assurance vernacular. The authors question whether QC is a practical and achievable goal, or if it is little less than a theoretical conceptual buzz-term that ignores the realities of existing impregnable structures or individual malaise barring real progress towards a process of quality enhancement. It queries whether a QC is equally achievable in the private sector and public sectors. Taking a tertiary educational institution and a cultural institution (opera company) as examples, the authors demonstrate how a culture of quality can be bread via a process that is at once both systematic and organic, individual and inclusive, guided yet self-monitored.

Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://doi.org/10.2478/msd-2014-0007 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vrs:msudev:v:6:y:2014:i:1:p:6:n:7

DOI: 10.2478/msd-2014-0007

Access Statistics for this article

Management of Sustainable Development is currently edited by Constantin Oprean

More articles in Management of Sustainable Development from Sciendo
Bibliographic data for series maintained by Peter Golla ().