Factors Determining the Development of the Civil Service of the Republic of Kazakhstan

Kosherbayeva Aigul, Bokayev Baurzhan, Torebekova Zulfiya and Amirova Aigerim
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Kosherbayeva Aigul: Kazakhstan Institute for Strategic Studies under the President of the Republic of Kazakhstan, Astana, Republic of Kazakhstan.
Bokayev Baurzhan: The Center for Analytical Research and Evaluation of The Supreme Audit Chamber of the Republic of Kazakhstan, Astana, the Republic of Kazakhstan.
Torebekova Zulfiya: The Center for Analytical Research and Evaluation of The Supreme Audit Chamber of the Republic of Kazakhstan, Astana, the Republic of Kazakhstan.
Amirova Aigerim: The Center for Analytical Research and Evaluation of The Supreme Audit Chamber of the Republic of Kazakhstan, Astana, the Republic of Kazakhstan.

NISPAcee Journal of Public Administration and Policy, 2024, vol. 17, issue 2, 27-50

Abstract: The civil service in the Republic of Kazakhstan is undergoing significant transformations in response to emerging demands and challenges. This study investigates the factors influencing civil service development effectiveness, focusing on both internal and external comparative analyses. We identify critical determinants shaping the civil service system, utilizing secondary data and expert interviews (N=24). Key findings highlight that political will is essential for fostering a modern civil service aligned with fundamental principles of transparency, accountability, and efficiency. Despite some progress in anti-corruption measures and regulatory quality, obstacles still need to be addressed, including a lack of transparency in processes and issues related to employee remuneration and work conditions. Furthermore, political stability and social factors, such as the professionalization of the civil service and the attractiveness of public sector careers, significantly impact reform outcomes. Economic considerations, including wage disparities and budgetary constraints, also play a crucial role. Finally, technological advancements present opportunities and challenges, particularly in digital transformation and e-government initiatives. This study emphasizes the need for comprehensive strategies that address these diverse factors to enhance the effectiveness and resilience of Kazakhstan’s civil service.

Keywords: civil service; external environment; PESTL analysis; public administration; public services (search for similar items in EconPapers)
JEL-codes: P21 P27 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:njopap:v:17:y:2024:i:2:p:27-50:n:1003

DOI: 10.2478/nispa-2024-0012

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