Effects of Changing Modes on Item Nonresponse in Panel Surveys

Lipps Oliver (), Voorpostel Marieke () and Monsch Gian-Andrea ()
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Lipps Oliver: Foundation for Research in Social Sciences (FORS), University of Lausanne, Bâtiment Géopolis, CH – 1015 Lausanne, Switzerland.
Voorpostel Marieke: Foundation for Research in Social Sciences (FORS), University of Lausanne, Bâtiment Géopolis, CH – 1015 Lausanne, Switzerland.
Monsch Gian-Andrea: Swiss Federal Statistical Office Espace de l’Europe 10, CH - 2010 Neuchâtel, Switzerland

Journal of Official Statistics, 2023, vol. 39, issue 2, 139-149

Abstract: To investigate the effect of a change from the telephone to the web mode on item nonresponse in panel surveys, we use experimental data from a two-wave panel survey. The treatment group changed from the telephone to the web mode after the first wave, while the control group continued in the telephone mode. We find that when changing to the web, “don’t know” answers increase moderately from a low level, while item refusal increases substantially from a very low level. This is the case for all person groups, although socio-demographic characteristics have some additional effects on giving a don’t know or a refusal when changing mode.

Keywords: telephone; web; don’t know; item refusal (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:offsta:v:39:y:2023:i:2:p:139-149:n:4

DOI: 10.2478/jos-2023-0007

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